Customer Support as Service

Signalmash’s support model allows resellers and affiliates to offer enterprise-grade service without expanding their teams. Our support staff provides direct assistance to you and your end user customer’s needs— including SMS/Voice campaign setup, troubleshooting, and compliance questions — while giving you, the partner, full visibility through shared support tickets and reporting. Signalmash Customer Support as Service is part of the COaaS Suite, which is a complete operational framework for communications providers, ISVs, and affiliates that want to expand their offering, streamline logistics, and unlock new revenue opportunities — without building internal infrastructure from scratch.

Through a negotiated bi-lateral revenue share model (typically 5–20%), Signalmash becomes the operational layer that powers your business — automating compliance, billing, taxation, KYC, customer support, and collections across all messaging and voice services.

Partners bring their complementary technology or customer base; Signalmash delivers the backbone that keeps everything compliant, billable, and sustainable.