Is Branded Caller ID the same as CNAM?
No. CNAM typically shows a 15-character name. Branded Caller ID extends this with verified branding—your logo, company name, and even a call reason.
Make your product stand out with smarter, compliant communications
Bring customer experiences to life in weeks—not months—with Signalmash’s APIs, direct Tier-1 carrier connections, and boutique support model built for brands, SaaS platforms, and AI innovators.
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Get to market fast and see real results
Speed matters. With Signalmash, you can integrate SMS, MMS, voice, and verification in days. Our APIs are designed for developers, backed by real human support through dedicated Slack channels, so your team spends less time troubleshooting and more time building.
Connect every channel on one platform
Deliver a consistent customer journey by engaging users on their preferred channel SMS, MMS, RCS, WhatsApp, or voice. With direct Tier-1 carrier interconnections, Signalmash reduces costs, improves reliability, and ensures your campaigns reach the right audience at scale.
Personalize with data and AI
Know your customers better with unified profiles and real-time engagement data. Signalmash APIs let you feed insights into every interaction, whether it’s a marketing campaign, a security alert, or a support message—so you can deliver context-driven communication at the right moment.
Grow with compliance and security built in
From 10DLC registration and toll-free verification to STIR/SHAKEN for voice, compliance isn’t an afterthought—it’s built into our platform. Signalmash helps you meet requirements like TCPA, GDPR, and CCPA while maintaining reliable deliverability.
Build customer experiences that drive loyalty
Marketing & Promotions
Launch campaigns at scale across SMS, RCS, and WhatsApp with reliable delivery and analytics.
Alerts & Notifications
Send timely order updates, healthcare reminders, or financial alerts that improve engagement.
User Verification & Security
Protect accounts with OTPs and two-factor authentication via SMS or voice.
Customer
Support
Connect customers to help faster with integrated voice and messaging channels.
Empower your teams with accessible data
SignalMash centralizes messaging and voice data, giving teams real-time visibility to make informed product decisions. With transparent reporting and analytics, you can measure performance, refine features, and track KPIs that matter.
Easy-to-access dashboards
Flexible APIs and webhooks
Cost and performance insights
Communication tools that deliver at scale
Messaging APIs
SMS, MMS, RCS, and WhatsApp with high deliverability.
Voice & SIP Trunking
Carrier-grade call quality with elastic scaling.
Number Services
Local, toll-free, branded caller ID, and E911.
Verification
Secure OTPs and identity management.
Analytics & Reporting
Transparent dashboards to optimize cost and performance.
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Expert support at every step
We treat support like a product. Every customer gets:
Dedicated Slack channel for real-time help
Direct access to technical experts (no ticket tiers)
White-glove onboarding to shorten time-to-market
Frequently Asked Questions
Can I choose any name for outbound CNAM?
There are compliance rules and character limits. Typically, you can display your legal name or DBA (Doing Business As). SignalMash guides you through setup for accuracy.
Do inbound CNAM queries work internationally?
Inbound CNAM is mainly supported in the U.S., with some availability in Canada. International coverage varies by carrier and region.
How often do carriers update CNAM databases?
Updates usually take a few days, but timing depends on the carrier. Once you set up CNAM with Signalmash, we handle synchronization across major databases.
Do I need special hardware to enable CNAM or Branded Caller ID?
No. Caller branding happens at the network level with Signalmash. No additional equipment is required.
Do Branded Caller ID and CNAM have the same reach?
No. CNAM is only visible to handset users who subscribe to caller ID services. Branded Caller ID is broader—supported on iOS, Android, and Samsung devices on T-Mobile and Sprint. Verizon will roll out support in summer 2025, with AT&T following later in the year.
Can I integrate short code messaging into my CRM or helpdesk?
Yes! Signalmash provides API and webhook integrations to sync short code messaging with CRM systems, helpdesks, and customer engagement platforms.
Can I set up automated responses on my short code?
Yes, short codes support automated responses based on keywords, triggers, or chatbot interactions, improving customer engagement.
Ready to launch?
SignalMash pricing is transparent and scales with your usage. Start small, grow confidently, and count on direct human support when you need it.
