
Date:
April 11, 2025
Category:
FCC Updates TCPA Opt-Out Requirements
Effective Date: April 11, 2025
Overview: The Federal Communications Commission (FCC) has updated the Telephone Consumer Protection Act (TCPA) rules, allowing consumers to revoke consent for unwanted robocalls and robotexts through any reasonable means. This change emphasizes the need for businesses to honor opt-out requests promptly and efficiently.(Federal Communications Commission)
Impact: Companies must ensure their systems can process opt-out requests received via various channels (e.g., text, email, verbal) and honor them within a 10-day window to remain compliant.
Primary Source: FCC Public Notice(Federal Communications Commission)
Tags:
Customer Experience
Digital Privacy
Marketing Growth

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